Velki link Privacy Policy – Your Information Is Completely Safe With Us

1 Introduction

Velki link (referred to herein as "we" or "the platform") is a trusted online betting and gaming platform for users in Bangladesh. We believe that protecting user privacy is one of the most important responsibilities of any digital service.

This Privacy Policy ("Policy") explains what information velki link collects about you, why we collect it, how it is used and protected, and what rights you have regarding your data. By using velki link's website, mobile app, or any of our services, you are considered to have accepted this Privacy Policy.

We've written this policy in plain, straightforward language so any user can understand it without technical knowledge. If you have any questions, please support@velkilink.comto get in touch.

2 What Information We Collect

Velki link only collects the information needed to operate our services, maintain security, and improve your experience. We never collect data beyond what is strictly necessary.

2.1 Information You Provide Directly

• Full name, date of birth, and national ID number (for KYC verification)
• Mobile number & email address (for account verification and communication)
• Mailing address (if identity verification is required)
• Payment details such as Mobile Pay/Nagad number (for transaction processing)
• Photo ID or selfie (as part of the KYC process)

2.2 Automatically Collected Data

• IP address and geographic location (city-level only, not precise GPS)
• Device type, operating system, and browser version
• Platform login times, session duration, and pages visited
• Gaming Activity & Betting History
• Data collected from cookies and similar tracking technologies

3 How We Use Your Data

Velki link uses the information it collects solely for specific, legitimate purposes. Here is a detailed breakdown of how your data is used:

• Account Management: Your data is used to create, verify, and manage your account.
• Transaction Processing: Your payment information is used to securely process deposits and withdrawals.
• Security & Fraud Prevention: Data is analyzed to detect suspicious transactions and the use of multiple accounts.
• Customer Support: Account information is accessed to provide accurate responses to your queries or complaints.
• Personalized Experience: Game suggestions and promotions are shown based on your preferences.
• Legal Obligations: Providing relevant information to the appropriate authorities as required by applicable law.
• Responsible Gaming: Identifying signs of addiction early to provide timely support.
• Platform Improvement: Analyzing user behavior to improve service quality.

4 Data Sharing & Disclosure

Velki link shares your personal information with third parties only in very limited circumstances and strictly on a need-to basis. Those circumstances are clearly outlined below.

4.1 When Your Data May Be Shared

• Payment Processor: Only the information required to process transactions is shared with payment providers such as Mobile Pay, Nagad, Rocket, or your bank.
• Identity Verification Service: As part of the KYC process, information may be shared with licensed verification providers.
• Legal Authority: Information may be disclosed in accordance with a court order or government directive.
• Technology Service Providers: Data may be shared with cloud storage or cybersecurity service providers under contract, but they are not permitted to use it for their own purposes.

4.2 When Your Data Will Not Be Shared

• To advertisers or marketing companies
• To other betting or gaming platforms
• To any third party for commercial purposes without your consent
• To data brokers or data resale companies

5 Cookies Policy

Velki link uses cookies and similar technologies to make your browsing experience smoother and more personalized. Cookies are small data files stored in your browser.

Types of Cookies We Use

• Essential Cookies: These are essential for maintaining login sessions and ensuring security, and cannot be disabled.
• Analytics Cookies: Used to understand which pages users spend the most time on. These are optional.
• Preference Cookies: Used to remember your language, theme, and other preferences.
• Functional Cookies: Required for various features on velki link to function properly.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect how velki link functions.

6 Data Security Measures

Velki link uses industry-standard security technology to protect your data. We have multiple layers of safeguards in place.

• All data transfers are secured with 256-bit TLS/SSL encryption.
• Sensitive data stored in the database (such as passwords) is encrypted using AES-256 encryption.
• Vulnerabilities are identified through regular penetration testing and security audits.
• Only authorized personnel may access your information, and only for specific purposes.
• Servers and systems are monitored 24/7.
• Regular backups ensure your data is safely preserved.

7 Your Rights

As a velki link user, you have a number of important rights over your personal data. We respect these rights and make them easy to exercise.

To exercise these rights support@velkilink.comEmail us at. We will respond to your request within 30 days. In some cases, full deletion may not be possible for legal reasons — if so, we will explain why.

8 Data Retention Period

Velki link retains your data only for as long as necessary or legally required. The retention periods for different types of data are outlined below.

9 Child Protection

Velki link is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age is verified at registration, and users under 18 are not permitted to create an account.
• If any data belonging to a minor is found to have been collected inadvertently, it will be deleted immediately.
• If parents have concerns support@velkilink.comto get in touch.
• The use of parental control software is recommended to help keep minors away from gaming.

10 Policy Updates

Velki link may update this privacy policy from time to time. Any changes will be communicated to you in the ways described below.

• For significant changes, you will be notified in advance via email or platform notification.
• The "Last Updated" date at the top of this page will always reflect the most current version.
• Continued use of velki link after any changes constitutes acceptance of the updated policy.
• To view older versions, please contact our support team.

11 Contact Us

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team.

For further assistance, please visit our FAQ Page View or Responsible Gaming Visit the page.